Returns & Refunds Policy

At Holy Chosen Store, we value every customer and work hard to provide high-quality products. Please review our policy carefully before placing your order.

Returns

We accept returns within 10 days of the delivery date.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Personalized & Custom Items

All personalized, customized, or made-to-order items are final sale and cannot be returned or refunded.

Please double-check all names, dates, colors, sizes, and customization details before submitting your order.

Customer Spelling Errors

Holy Chosen Store is not responsible for spelling mistakes, typos, or incorrect information submitted by the customer during the personalization process.

Orders will be created exactly as entered by the customer at checkout.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos of the issue so we can review and resolve it.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or denial of your refund.

Approved refunds will be issued to the original payment method.

Shipping fees are non-refundable.

Contact Us

If you have any questions regarding your order, please contact us through our store contact page or email support.

Thank you for supporting Holy Chosen Store.