Shipping policy

Shipping Policy for Holy Chosen Store

At Holy Chosen Store, we are committed to providing high-quality custom products with care, accuracy, and timely shipping. Please review our shipping policy below before placing your order.

Processing Time

All orders are processed within 3–5 business days unless otherwise stated in the product listing. Personalized and custom-made items may require additional preparation time depending on the design and order volume.

Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Time

Once your order has been shipped, delivery times may vary depending on your location and the shipping carrier. Standard shipping estimates are typically provided by Etsy at checkout.

Please note that shipping delays caused by the postal carrier, weather conditions, holidays, or other unforeseen circumstances are outside of our control.

Order Accuracy

Customers are responsible for providing the correct shipping address at checkout. Please double-check all shipping information before placing your order.

If an incorrect address is entered, the customer may need to place a new order once the original order is canceled, if eligible.

Personalized Items

Many of our products are custom-made and personalized specifically for each customer. Please carefully review all spelling, names, dates, colors, and personalization details before submitting your order.

Holy Chosen Store is not responsible for customer-submitted spelling or personalization errors.

Tracking Information

Once your order ships, you will receive a tracking number through Etsy so you can monitor your package’s delivery status.

Lost or Delayed Packages

We are not responsible for packages lost, delayed, or marked as delivered by the shipping carrier. However, we will do our best to assist you in contacting the carrier and resolving any shipping concerns.

Contact Us

If you have any questions regarding your order, please feel free to contact us through our Etsy shop messages. We are always happy to help and appreciate your support of Holy Chosen Store.